Return and refund policy

1. Information We Collect

We may collect the following types of personal information:

Personal and Order Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment processors)

Technical Data

  • IP address

  • Browser type, device information, and operating system

  • Pages viewed, time spent, and site navigation behavior

  • Cookies and similar tracking technologies

We collect this data automatically to improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and track your orders

  • Provide customer support and respond to inquiries

  • Improve our website, services, and user experience

  • Send notifications regarding your orders

  • Send promotional emails when you opt-in

  • Detect and prevent fraud or unauthorized transactions

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted service providers to perform functions such as:

  • Payment processing

  • Order fulfillment and shipping services

  • Email marketing tools

  • Analytics and advertising platforms (e.g., Google Analytics, Meta Ads)

These providers only receive necessary information to perform their services.

We may also disclose data if required by law, regulation, or legal request.

4. Cookies & Tracking Technologies

Cookies help us:

  • Enhance website performance

  • Remember your preferences

  • Provide personalized offers

  • Analyze website traffic and usage

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data.
However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections, updates, or deletion of your data

  • Opt out of marketing communications

  • Request a copy of your stored information

To exercise your rights, email us at:
📧 support@cyanoffer.com

7. Children’s Privacy

Our Site is not intended for children under 13 years old, and we do not knowingly collect data from minors.

8. Third-Party Links

Our website may include links to external websites or services.
We are not responsible for their privacy policies or content.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices.
Revisions will be posted on this page with an updated Last updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

📧 Email: support@cyanoffer.com